Reasons to Shop - Utsavsarees.com - Specialized in Indian clothing for Traditional Wedding Sarees, Bridal Lehenga Choli, Designer Salwar Kameez and lot more at affordable prices


Order Status \| Gift Card

SAREES

SALWAR KAMEEZ

LEHNGA CHOLI

JEWELRY

HANDBAGS

MORE >>

Help | Contact | About Us

Online lehenga cholis, salwar kameez, sarees shopping made simple and easy!


	# 1	Largest selection / variety on Earth. Something for every budget, taste, season, occasion.


	# 2	Most of the designs are not at all available in any physical or online store.


	# 3	Irrespective of photo, most of the items can be ordered in any style / pattern / color.


	# 4	Plus, minus, fussy, hard to please, hard to fit, odd, any size. Clothes that suit your exact needs.


	# 5	Upgrade your wardrobe sitting in the comfort of home.


	# 6	Avoid long lines at stores, hassles of parking / waiting at trial room / waiting at checkout counter.


	# 7	No guilt attached to walking out of store without buying anything. Noisy sales persons and their frowns on walking out.


	# 8	Avoid the usual hassle of leaving the item for size alteration & coming back again for collection ( even for standard size / ready to wear apparels )when buying from a big store.


	# 9	Free alteration facility, no questions asked.


	# 10	Free replacement in case of damaged / manufacturing defect / wrong item.


	# 11	Insured shipping at no extra cost if courier company fails to deliver, you do not pay. In-transit risk is all ours.


	# 12	Multiple payment options. Paypal, COD, Net banking you name it they offer it.


	# 13	Every shipping is express shipping ( using only express air courier service ) which means anywhere in USA, UK and Europe in 48 to 72 hours.


	# 14	We are not an IT company depending on 3rd or 4th parties for their supply and customer service and problem of not having product knowledge.


	# 15	We are not a gifting company dealing in cakes / flowers and other unrelated products.


	# 16	We just specialize in sarees, salwar & lehengas & we eat, drink and sleep fashion. For us your ordered outfit is more than just SKU or some alpha numeric code.


	# 17	We do not try to sell what is in stock with us or unsold inventory, or overstock or out of fashion, end of season sale outfits. Our speed of introducing & removing new arrivals is a testimony to this.


	# 18	Fresh fashion, fastest, flexible.


	# 19	Not mass produced. Very limited quantities of each design.


	# 20	I dream it they weave it. Any color, any fabric, any style, any pattern, any embroidery it is very rare that they say something is not possible.


	# 21	Top designers on our panel.


	# 22	We design, retail, wholesale, manufacture & export women fashion apparels.


	# 23	Free shipping to any address in India.


	# 24	Shipping cost is not built in each items price. You get the benefit of reduced shipping on each additional item. Fair & transparent shipping rates.


	# 25	Geo-trust & Network Solution certified secure website.


	# 26	Deals, discount coupons, sale, best sellers, trends, lounge sections to get the best.


	# 27	Real live-support chat system and phone support. No automated, pre-recorded or outsourced system.


	# 28	Do not have to depend on relatives in India to do shopping in India on my behalf.


	# 29	Sometimes mistakes like delays / misfit / wrong item etc happen ( you can minimize them, cannot wish them away altogether ) but we try to resolve these issues in consultation with customers to their satisfaction. We are learning from those experiences making sure that such things do not happen again and our customers are noticing the improvement in our service & product quality levels.


	# 30	Your credit card numbers do not reach us at any point of time. They go directly to visa / master and we just receive confirmation message from them. We do not accept credit card numbers over phone / fax or email. It is much much safer then handing over your card to a clerk in a physical store.


	# 31	Plus size at no extra cost or very nominal extra cost.


	# 32	We have built our reputation with thousands of satisfied customers all over the world over the last decade on a safe and secure shopping experience. Simply put, we care about you as a customer and want you to come back.


	# 33	In a survey, our customers cited "I get clothes which fit perfectly" as the first reason to buy from us followed by "wish to look refreshingly different without spending a fortune".


	# 34	Earlier top reason for not buying online clothing was sizing concerns, now with Utsav this is the top reason to buy online.


	# 35	Always open. 24/7 operations.


	# 36	Do not have to dress up.


	# 37	Zero calorie shopping experience - I binge everytime I visit a store or a mall.


	# 38	People have begun to treat me like a fashion expert / consultant.It gives me a high.


	# 39	Easy to take opinion of friends / family sitting thousands of miles & time zones apart.


	# 40	Even if one visits 100 stores in India accross cities, high-end roads and inner lanes, still cannot see so much variety.


	# 41	Best for someone who is very fashion conscious, who wants to stay on top of the trends, who is modern in outlook yet loves all things traditional, who is not ashamed of her identity and culture, who is fussy & opinionated & hard to please, who does not want to fit in, who uses her own mind, values her own uniqueness, want to wear her dream clothes, very demanding and will do whatever it takes to wear them ( even diet to fit in )and Utsav makes it easier for them to achieve a certain look.


	# 42	Earlier women wanted to wear any thing and same thing which was worn by bollywood heroines or their favourite TV artiste but not anymore. What you buy and what you wear today is seen as an extension of your unique personality, really; an extension of unique you.


	# 43	Utsav has advance search option that lets you look at all of the dresses that are blue, between $75 and $150, in pure silk fabric and with silver embroidery and which are on sale at the moment and are listed under express section. Beat that? Further you can view dresses which are most coveted, which are in most shopping carts, which are in most wish list, most tagged, most rated, best sellers of last forthnight, most searched, most recommended, most referred and so on.


	# 44	As for the merchandise that the respondents ordered, over 94 percent said items received were of high quality and 86 percent agreed that the purchase was a good value for the money spent. While 82 percent said that the merchandise received met or exceeded expectations.


	# 45	We do not use child labour.


	# 46	Environment friendly / eco friendly. just imagine how much fuel we are saving?


	# 47	Lowest price guarantee. we will match the price if you come accross lower price anyplace online.


	# 48	Whenever I am stressed, I buy from Utsav.


	# 49	Can shop in my blue polka dot pajamas.


	# 50	It feels good that I am helping / supporting vanishing traditional arts & crafts of India to survive & prosper in the 21st century.


	# 51	Discount codes from time to time.


	# 52	Everytime I receive a parcel from Utsav, it seems like xmas day.


	# 53	Exclusive items.


	# 54	Just my size.


	# 55	They accept PayPal.


	# 56	They offer Cash on Delivery to most cities in India.


	# 57	Best kept secret. I hide your name from my friends.


	# 58	You never know how many others have tried the dress in the trial room of the store you are buying it from? Allergies / infections these are the risks when buying readymade items from a store.


	# 59	All salwar suits are available as unstitched dress material also.


	# 60	My saree curtains are envy of all.


	# 61	If you are a saree newbie like me, and all the draping and tucking intimidates you, Automatic sarees are perfect for you. You can get any saree made into an automatic saree. Just wrap it around, and see it cling to the right curves.


	# 62	My wardrobe now boasts of colours like seafoam white, aqua green, ocean blue, shell pink and lilac. It was unthinkable without Utsav.


	# 63	Its old meets new, east meets west, traditional meets contemporary.


	# 64	Its like nothing out of your mama's wardrobe.


	# 65	The cuts are clean and stylish, and incorporate unusual motifs.


	# 66	What's more, none of their items are repeat and most of them are exclusive & limited edition. So there's no chance of me and my pal turning up in the same suit/saree at Sunday cocktail Party.


	# 67	Utsav helps me be myself in this alien country.


	# 68	Sometimes their tailoring team goofs up. But to be fair to them, I am yet to find a tailor / boutique which does not bungles once in a while. And believe me I have tried so many of them in last 12 years.


	# 69	For the gang, I have become the know-all fashion Diva. They ring the buzzer and ask where i picked up the new salwar / saree from. But you bet, I am not telling. No way.


	# 70	Designer wear at Pret prices.


	# 71	I've become a head turner, thanks to Utsav. Im lovin it!


	# 72	Lets face it, we all love hitting the shops anytime, anywhere. But nothing pleases me more than shopping@utsav as it ups my feel-good-factor.


	# 73	Farm fresh fashion.


	# 74	Very retro, very chic.


	# 75	Thanks to Utsav my wardrobe now is an elective mix of street and designer wear.


	# 76	The range straddles the cutting-edge casual and the oh-so-stylish, in both day and evening wear.


	# 77	My wardrobe now connects with Indian traditions.


	# 78	Most of these object's d'heart are designed and manufactured in-house, the rest are exclusively commissioned from craftsmen & weavers across India.


	# 79	Finally, my wardrobe can live up to my attitude.


	# 80	Non-verbal communication is important. We are judged by the way we dress.


	# 81	Utsav makes shopping easy and fun. Come check it and find some new style for you and your life.


	# 82	Let us warn you, our webstore is addictive.


	# 83	Many customers complain that the item is not as shown in the image they point out it looks even better in reality and the image & description does not do justice to its actual beauty.


	# 84	Gets sold out fast before you are able to click on add to cart. You blink and you miss it.


	# 85	If it was a physical store, I put my hand or eye on it first wars /arguments will be difficult to resolve.


	# 87	Many customers complain of not being able to cope up with the superfast speed of new additions to new arrival section. Many request us to slow down.


	# 88	So much choice / variety, customers get confused. Very difficult to choose one item on another.


	# 89	Parents and husbands beware - Customers end up buying more than they wanted to and still come back for more.


	# 90	No print catalogs.


	# 91	No buy hanky and get saree free offers.


	# 92	No surprises / shocks. We do not send any alternate items without customer approval.


	# 93	No renting or barter facility.


	# 94	No * condition apply offers with small print terms with a catch.


	# 95	Lack of social interaction and no opportunity to binge.


	# 96	No stock clearance sale.


	# 97	No buy 1 get 3 free offers.


	# 98	If we are not able to ship any order in full due to any circumstance, then we refund for unfulfilled portion if customer does not want to choose alternate items. We do not force customers to select alternate items.


	# 99	Limited editions most of our items are made in limited quantities and many of them are not possible to recreate.


	# 100	Cannot offer express shipping at extra cost - Because already using fastest possible express shipping for all orders with no extra cost.


	# 101	Many customers are upset as their excuse to frequently fly to India to replenish wardrobe is no longer valid.

1 2 3


I have read some negative feedbacks about Utsav, what shall I make of them?
	To err is human. With so many orders being shipped, errors cannot be eliminated altogether.
	But yes we try to learn from each mistake and try to improve our products and services based on customer experience feedback & repeat customers notice the speed of change / improvement in our ways & speed of change / improvement on our website.
	And yes we try to make sure that unhappy customers issue is resolved to the best of our abilities.
Possible reasons for negative feedback about Utsav:
	These negative feedbacks do not disclose the full picture. Microsoft products will have more negative feedbacks and hacker attacks simply because it has a very large product and user base. You cannot satisfy each and every whim. If people start believing or acting on negative feedbacks, people will stop buying Microsoft products.
	Our is not an off-the-shelf mass produced product. Most of our items are customized and hand embroidered.
	Utsav’s 90% orders are customized as per customer instructions. Unlike competition which deal in only unstitched items or standard sizes. Just like first set of cars from FORD – you can choose any color you want as long as it is black.
	Utsav catalog has more than 12000 active items, while all of competition websites taken together does not have more than 2000 active items.
	Utsav handles much more volume of orders, thus its negative feedbacks are more visible. While competition many a times show zero feedbacks, simply because they are shipping very few orders.
	Happy customers are less likely to post positive comments, while unhappy customers make it a point to post comments at times on multiple forums. If all happy customers start posting comments, then it will show the ratio of happy v/s. unhappy customers.
	Many a times customers submit wrong measurements or they gain or loose weight, by the time they get to wear the blouse which is a body hugging garment.
	Sometimes customers fill they want a sleeveless blouse with 6 inches sleeve length or such other contradictory numbers. If you wait to get the clarification from them, their weekend party deadline cannot be met. Either way we are doomed.
	Many do not realize that even if they get something tailored locally, it will take multiple sessions of trial and alteration to get the perfect fit. But when they buy online from us they expect it to be perfect. Double standards – what say? Not fair. Still we offer free, no question asked alteration service.
	Many of the customers pay using their husbands / parents credit card and while ordering enter their email id in place of their own id. Now all measurement clarification etc emails do not reach them. Then there are spam filters and auto shift to junk folder. Or typos like abc@hotmale.com etc. What can one do in such situations?
	Many of the customers revise their instructions on sizing and styling multiple times and describe them in such lengthy contradictory sentences. Even senior designer and tailor team leader get headache making sense out of them. No doubt they keep headache pills handy. On top of it they sometime specify neck style from one email id, sleeve style from some other email id, trouser style on phone, to make the dress as shown on mobile text, yet some other instruction on live chat and many a times do not quote their order number and do not quote our response at all making it even harder to put the whole story together. And with so much of customization freedom which we allow, the impossible deadlines for delivery for that crucial party.
	Many customers do not appreciate that details of all changes / special instructions MUST be repeated via email after order. We have recently had cases, where the customer has expected his / her order to be executed, incorporating changes suggested by her via email, weeks even months before actual date of order. We will NOT check email history before executing an order. If no email containing Special Instructions / Changes is received at the time of order or immediately AFTER order is placed, order will be executed without any changes.
	Many of the customers do not appreciate the fact that chamki or sequences or crystals & stones etc sometime come off despite best of handling and packaging in embroidered and embellished items.
	Many customers do not appreciate the fact that colors will sometime look different in different situations – camera / scanner / monitor / settings / sunlight / indoors / angle of viewing etc.
	Many customers do not understand the difference between hand and machine embroidery. In machine embroidery every piece will have exact same color stones / thread / pattern. But in hand embroidery every piece will have minor differences based on each artisan’s creative judgment.
	Many customers start posting negative comments even before giving us a chance to rectify the situation. Even when we resolve the issue to their utmost satisfaction, they do not feel the moral need to write a positive follow up post as to how we handled the issue.
	May be those are posted by competition to badmouth Utsav. You never know.
So our advise is to use your own head and do not depend on second hand opinions.
Even if you yourself have had a bad experience with us in the past, we request you to give us a second chance. Those customers who have given us a second chance are happy for their decision. We thank you them for being patient with us.

Email Exclusives