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Fequently Asked Question

Can I save my shopping bag items to purchase them later?
 Yes, you can save your shopping bag items using the SAVE link given at the top of the page to purchase them later.
 

 

How do I see the shipping charges for items in my bag?
 Use the drop down menu to select the country to see the shipping charge for items in your shopping bag.
 

 

I forgot to submit my measurement details while adding the items in the bag, how do I submit them now?
 After completing your order process you can submit your measurement details at measurementdesk.com.
 

 

Why do I see a slight change in the prices of the items in my bag?
 Change in price is due to currency fluctuation. Its always reflect most recent price with the displayed products.
 

 

How do I view the shopping bag item which I saved earlier?
 Go to the shopping bag page, you will get an option RETRIEVE at the top of the page. Just click on it and on the next page put either your registered e-mail ID or bag number to retrieve your earlier saved items.
 

 

What is the next step after adding items in my bag?
 You need to click proceed to secure checkout button to enter your billing and shipping information on the next page.
 

 

I am an existing customer, do I need to submit my billing and shipping address information again?
 Offcourse not unless you want to make any changes. You can simply click on proceed to secure checkout from the shopping bag page and on the next page right side you can login for an existing customer.
 

 

What do you mean by secure checkout?
 Our shopping bag in integrated with third party secure payment gateways. All transactions are conducted on their secure servers and all your data is kept on fully secure servers with full 128bit encryption.
 

 

I am trying to add items in my bag but the bag is empty, what can the problem be?
 Delete your system cookies in order to resolve the same problem. You can use the link given at the bottom of the page for step by step guide to do the same.
 

 

Can I ship my order to multiple addresses?
 If you would like to send a shipment to more than one address, you will have to place separate online orders for each destination.
 

 

In case of any queries please choose from the list of subjects below to contact us via email. This allows us to route your concerns to the correct department and reply as quickly as possible.

You can also email us directly at to immediately get the best possible solutions and information.

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Today at Utsav : Total 19494 items : 6867 items available in our warehouse for immediate shipment
A Happy Utsav Customer Says:

"Hi Utsav, I would like to thank you for the delivery of my choli I have ordered....it looked very beautiful, I can't wait to wear it for my wedding reception. I love your service, keep it up. Thank you, I can't wait to see my saree I have ordered from you guys, too excited. You have beautiful collection at Utsav. Take Care. A very satisfied customer. "

Sinthusha. Scarborough, Ontario - M1X 1Z8, Canada. 18/11/2009

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© 2009 - Utsav, Jaipur, Rajasthan, India
Secure shopping from India for sarees, salwar kameez, lehnga cholis, jewelry, handbags and footwear, mens wear, kids wear for USA, UK and Worldwide
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