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  Reason to shop at Utsav
 

 

 No buy hanky and get saree free offers.

 
 

 

 No surprises / shocks. We do not send any alternate items without customer approval.

 
 

 

 No renting or barter facility.

 
 

 

 No * condition apply offers with small print terms with a catch.

 
 

 

 No opportunity to binge, not yet.

 
 

 

 No stock clearance sale.

 
 

 

 No buy 1 get 3 free offers.

 
 

 

 Emphasis is on quality and latest fashion rather than price. Sorry, bargain hunters. Go fish elsewhere.

 
 

 

 I was not aware there were so many different styles of draping. Now I teach my friends how to drape. Thanks to saree draping videos.

 
 

 

 Earlier I used to order pre-stitched sarees but now I have learnt how to drape. Thanks Utsav for their saree draping videos.

 
 

 

 My saree curtains are envy of all. I use old sarees for making sarong / kimono / skirt etc and other innovative uses.

 
 

 

 A saree never dies. Cushion cover, handbag, sack, bed cover, wall decoration, table cloth, wall hangings. There are endless ways to recycle the beautiful fabric.

 

 

  Reason to shop for a gifter
 

 

 Gift packing and personalized message at the click of mouse.

 
 

 

 Gift card option. If I am not sure what to choose for my beloved, I can always send her gift card and she can choose whatever she wants and follow up with her style and size instructions directly with utsav. Saves me a lot of hassle.

 
 

 

 Find clothing for almost every generation of your loved ones with convenient online shopping. You can find fashion wear from your daughter to your grand mother. From your sister in college to your mother in board-room and mother-in-law back home, making U

 
 

 

 If you're interested in giving your favourite female a stylish dress, they have an amazing selection of designer items for ridiculously non-designer prices.

 
 

 

 This is the perfect site for the family-oriented gift-giver and receiver alike.

 
 

 

 And if you're worried about buying the exact size and style for your loved one, purchase a Utsav gift certificate and let them choose whatever they want.

 
 

 

 And for those extremely last-minute gifts, they also have the Express section. 7 days or shipping free.

 
 

 

 Now I can send the finest in Indian fashion to my sisters at the click of a mouse.

 
 

 

 What is your excuse for forgetting to get your mom anything for Mother's day ?

 
 

 

 Its the Season of Giving. No one said that does not include giving to yourself.

 

 

  Reason to shop for activists
 

 

 Sets my wardrobe free of national borders.

 
 

 

 Zero child labour or sweat shops.

 
 

 

 Fair chance to village artisans to compete with MNCs.

 
 

 

 Wholesalers / traders / middlemen / retailers / boutiques are upset as we are bypassing them. Their loss is customers and designers gain

 
 

 

 Days of consumers simply accepting terms, stale variety, one size fit all mass production system and prices dictated by the big retail outlets were gone.

 
 

 

 It feels good that I am helping / supporting vanishing traditional arts & crafts of India to survive & prosper in the 21st century.

 
 

 

 It means you can buy semi-directly from Third World suppliers, instead of having several rounds of importers and wholesalers taking their percentage along the way.

 

 

  Reason to shop for convenience seeker
 

 

 Upgrade your wardrobe sitting in the comfort of home.

 
 

 

 Avoid long lines at stores, hassles of parking / waiting at trial room / waiting at checkout counter.

 
 

 

 Multiple payment options. Google Checkout, Paypal, COD, Net banking you name it they offer it.

 
 

 

 Do not have to depend on relatives in India to do shopping in India on my behalf.

 
 

 

 Always open. 24/7 operations.

 
 

 

 If you are a saree newbie like me, and all the draping and tucking intimidates you, Automatic sarees are perfect for you. You can get any saree made into an automatic saree. Just wrap it around, and see it cling to the right curves.

 
 

 

 Utsav makes shopping easy and fun. Come check it and find some new style for you and your life.

 
 

 

 Like wardrobes, websites need updates too, Utsav has radically updated the design of their wetsite and added several new features to make it a more convenient place to shop.

 
 

 

 Before every vacation, I refresh my wardrobe with the latest from Utsav. Thanks Utsav for being there for me.

 
 

 

 I use email to friend feature to seek opinion from my friends & family.

 
 

 

 I find myself constantly on the lookout for smart daily wear and with Utsav I do not have to look around.

 
 

 

 Utsav has redefined the way I shop and dress.

 
 

 

 The site offers easy navigation and lets you search by color, price, freshness, popularity, time to ship, price benefit, season, fabric, style and what's hot.

 
 

 

 Browse their collection by catalog, favourite color and favourite fabric and then sort by price, for a direct and to-the-point shopping experience.

 
 

 

 Are you looking for a great selection of fabric, prints and embroidery? They've got it. Looking for alternate payment options, theyve got them too. Do you need to find a dependable ( easier said then done ) designer or boutique or tailor? With Utsav you d

 
 

 

 With a huge variety of products to shop from and the ability to choose your style and size, Utsav makes their online shopping an almost magical experience.

 
 

 

 Perhaps a single small order is all you'll need to realize how marvelous this online fashion shopping site is, so marvelous in fact, that you just might set their page as your homepage.

 
 

 

 You cannot fault Utsav on ease of use, visual appeal, ease of checkout, merchandise assortment or price leading to overall customer satisfaction.

 
 

 

 Utsav is amazon of Indian ethnic wear. Simply awesome.

 
 

 

 Utsav has brought Indian/south asian fashion within easy reach of anyone with or without a credit card-any where in the world.

 
 

 

 Making it available to whoever wants to buy it, where ever in the world they may be.

 
 

 

 We Make It Easy! Our powerful search and category break ups makes finding the products you want and discovering what you may like as easy as it is fun.

 
 

 

 Real live-support chat system and phone support. No automated, pre-recorded or outsourced system.

 
 

 

 Good old fashioned personalized customer service.

 
 

 

 They have an online help service, so anybody can get real-time online help during business hours, which a lot of people like because they don't have to take the time to lift up the phone or wait for e-mail response. All this without having to disclose nam

 

 

  Reason to shop for eco friendly mind set
 

 

 At least i don't have to burn gasoline.

 
 

 

 Organic, 100% natural, hand made, hand dyed, hand embroidered clothing.

 
 

 

 Environment friendly / eco friendly. just imagine how much fuel we are saving?

 
 

 

 to buy things without inhaling tonnes of carbon monoxide

 
 

 

 Wash friendly, machine washable, Breathe easy suits, sarees & dresses.

 
 

 

 Using public transportation and even shopping online are ways city living can still help the environment

 

 

  Reason to shop for end to end solution seeker
 

 

 A complete wardrobe & fashion solution for me. whole world of options at the click of a mouse.

 
 

 

 home to the worlds largest selection of traditional and designer fabrics. Offering you everything in fashion and style you can ever think of all under one roof.

 
 

 

 Most of these object's d'heart are designed and manufactured in-house, the rest are exclusively commissioned from craftsmen & weavers across India.

 
 

 

 Avoid the usual hassle of leaving the item for size alteration & coming back again for collection ( even for standard size / ready to wear apparels ) when buying from a big store.

 
 

 

 We are not an IT company depending on 3rd or 4th parties for their supply and customer service and problem of not having product knowledge.

 
 

 

 We are not a gifting company dealing in cakes / flowers and other unrelated products.

 
 

 

 We just specialize in sarees, salwar & lehengas & we eat, drink and sleep fashion. For us your ordered outfit is more than just SKU or some alpha numeric code.

 
 

 

 We design, retail, wholesale, manufacture & export women fashion apparels & accessories.

 
 

 

 Formal wear or causal wear, they have it all & more.

 
 

 

 Saree for special occasions and salwar for office and daily wear. For both Utsav is my one stop solution which delivers.

 
 

 

 No wonder that leading Indian stores in the USA/UK (as well as some American stores) look upon Utsav as their business partner back home, for sourcing and delivering the latest in fashion.

 

 

  Reason to shop for ethnic & tradition lover
 

 

 Want authentic, hand made, handloom, low-tech products only.

 
 

 

 Need of the modern woman for clothes along international trends and attitude without compromising on tradition and culture.

 
 

 

 Ethnic is in. The Indian woman is proud of her identity and happy to flaunt it.

 
 

 

 Design consciousness has made ethnic wear a fashion statement ? hemlines, necklines and colours follow global trends but fabrics and prints remain rooted in rich ancient culture.

 
 

 

 It's comfortable ? the churidar /salwar-kameez ensemble for example ? allows for easy mobility. And it's in keeping with the south asian culture of modest clothes. Given the Indian textile heritage, ethnicwear offers variety that's unmatched.

 
 

 

 Finally, by and large, ethnicwear is affordable? and hence frequently replaceable.?

 
 

 

 I always thought saree was an older persons dress but not any more. You got to check Utsav collection and you would want to try one. Believe me it weaves magic to your persona.

 
 

 

 In the West people are tired of plain pastels and soft sombre shadings. They want something to liven up things a little and ethnic fashion is quite a revolution.

 
 

 

 Who ever said diamonds are a girls best firend needs to think twice, trouser suits are second to none.

 

 

  Reason to shop for fashion conscious people
 

 

 Their designer saree made me cynosure of all eyes this Independence Day celebration.

 
 

 

 To wear designer backless cholis and other 31 things before I hit 30.

 
 

 

 Finally, my wardrobe can live up to my attitude.

 
 

 

 I've become a head turner, thanks to Utsav. Im lovin it!

 
 

 

 Fabrics so inviting, you'll want to keep them only for yourself. designs so exclusive, you will not want to disclose where you bought them from.

 
 

 

 Shopping is always gooooood!! New clothes are even better lol. You need to look fab when you go back to college lol. Well. That's my excuse for buying all the clothes I did over the summer lol.

 
 

 

 Fabrics, prints, colors, embroidery, size & styles as per my dream and imagination, wow

 
 

 

 My onestop sourcing point for fabrics & I don't have to look far for inspiration for designs & patterns.

 
 

 

 Thank you utsav for helping me run my fashion boutique business. I just focus on business development, rest all is outsourced to utsav. Every single thing.

 
 

 

 They help me remain uptodate with fashion and style world.

 
 

 

 I have become the what, where, how much advisor for most of my friends

 
 

 

 People have begun to treat me like a fashion expert / consultant.It gives me a high.

 
 

 

 My wardrobe now boasts of colours like seafoam white, aqua green, ocean blue, shell pink and lilac. It was unthinkable without Utsav.

 
 

 

 For the gang, I have become the know-all fashion Diva. They ring the buzzer and ask where i picked up the new salwar / saree from. But you bet, I am not telling. No way.

 
 

 

 I am creative, impulsive and adventurous. I want to be the first one to try new things.

 
 

 

 In the fast changing & fluid world of women fashion fabric and styles, Utsav seems to have it all. What is in fashion and what are the current trends, all this is finally easy to understand with Utsav.

 
 

 

 Keeps me updated with latest trends.

 
 

 

 Further you can view dresses which are most coveted, which are in most shopping carts, which are most wished for, most tagged, most rated, best sellers of last forth night, most searched, most recommended, most viewed, most referred and so on.

 
 

 

 Search by color is really cool and I find it most helpful in making my decision.

 
 

 

 We want customers to have all the information they need to make an informed buying decision -- so we give it to them!

 

 

  Reason to shop for fusion or balanced souls
 

 

 Modern in outlook yet traditional by heart.

 
 

 

 Fusion of east and west. Flaunt your culture. Dont be apologetic about your roots.

 
 

 

 Best for someone who is very fashion conscious, who wants to stay on top of the trends, who is modern in outlook yet loves all things traditional, who is not ashamed of her identity and culture.

 
 

 

 Someone, who is fussy & opinionated & hard to please, who does not want to fit in, who uses her own mind, values her own uniqueness, want to wear her dream clothes, very demanding and will do whatever it takes to wear them ( even diet to fit in )and Utsav

 
 

 

 Its old meets new, east meets west, traditional meets contemporary.

 
 

 

 Very retro, very chic.

 
 

 

 Thanks to Utsav my wardrobe now is an eclectic mix of street and designer wear.

 
 

 

 I firmly believe that style is not a size, age or designer label. Its about dressing well for the life, body and budget that you have with conviction and confidence.

 
 

 

 Targets the women of today as she is confident, successful and still feminine.

 
 

 

 I do not wear any makeup to work but I certainly wear my attitude and wear it with confidence.

 
 

 

 Now that I have created a space for myself, why not use it to dress the way I like. I don't need to prove anything to anyone. I can surely afford to be myself.

 
 

 

 I do not want to hide my femininity behind conservatively tailored trouser suits in boring shades of blue and grey worn over prim high necked blouses or T-shirts.

 
 

 

 It is no longer necessary to wear business suits to prove that we mean business. Be it board meeting or meeting with the press, I can let my hair down.

 
 

 

 Be whatever you want to be. But don't forget to be yourself.

 
 

 

 Take time to think what suits you most as per the occasion. Your outfit can say a lot about you.

 

 

  Reason to shop for guarantee, warranty seeker
 

 

 Lowest price guarantee. we will match the price if you come across lower price anyplace online.

 
 

 

 Free replacement in case of damaged / manufacturing defect / wrong item.

 
 

 

 Insured shipping at no extra cost. if courier company fails to deliver, you do not pay. In-transit risk is all ours.

 
 

 

 If we are not able to ship any order in full due to any circumstance, then we refund for unfulfilled portion if customer does not want to choose alternate items. We do not force customers to select alternate items.

 
 

 

 Their express section 7 day delivery commitment is cool.

 
 

 

 Sensible return policy - very reasonable.

 

 

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I have read some negative feedbacks about Utsav, what shall I make of them?

 

To err is human. With so many orders being shipped, errors cannot be eliminated altogether.

 

But yes we try to learn from each mistake and try to improve our products and services based on customer experience feedback & repeat customers notice the speed of change / improvement in our ways & speed of change / improvement on our website.

 

And yes we try to make sure that unhappy customers issue is resolved to the best of our abilities. 

Possible reasons for negative feedback about Utsav:

 

These negative feedbacks do not disclose the full picture. Microsoft products will have more negative feedbacks and hacker attacks simply because it has a very large product and user base. You cannot satisfy each and every whim. If people start believing or acting on negative feedbacks, people will stop buying Microsoft products.

 

Our is not an off-the-shelf mass produced product. Most of our items are customized and hand embroidered.

 

Utsavs 90% orders are customized as per customer instructions. Unlike competition which deal in only unstitched items or standard sizes. Just like first set of cars from FORD you can choose any color you want as long as it is black.

 

Utsav catalog has more than 12000 active items, while all of competition websites taken together does not have more than 2000 active items.

 

Utsav handles much more volume of orders, thus its negative feedbacks are more visible. While competition many a times show zero feedbacks, simply because they are shipping very few orders.

 

Happy customers are less likely to post positive comments, while unhappy customers make it a point to post comments at times on multiple forums. If all happy customers start posting comments, then it will show the ratio of happy v/s. unhappy customers.

 

Many a times customers submit wrong measurements or they gain or loose weight, by the time they get to wear the blouse which is a body hugging garment.

 

Sometimes customers fill they want a sleeveless blouse with 6 inches sleeve length or such other contradictory numbers. If you wait to get the clarification from them, their weekend party deadline cannot be met. Either way we are doomed.

 

Many do not realize that even if they get something tailored locally, it will take multiple sessions of trial and alteration to get the perfect fit. But when they buy online from us they expect it to be perfect. Double standards what say? Not fair. Still we offer free, no question asked alteration service.

 

Many of the customers pay using their husbands / parents credit card and while ordering enter their email id in place of their own id. Now all measurement clarification etc emails do not reach them. Then there are spam filters and auto shift to junk folder. Or typos like abc@hotmale.com etc. What can one do in such situations?

 

Many of the customers revise their instructionsng andzing and styling multiple times and describe them in such lengthy contradictory sentences. Even senior designer and tailor team leader get headache making sense out of them. No doubt they keep headache pills handy. On top of it they sometime specify neck style from one email id, sleeve style from some other email id, trouser style on phone, to make the dress as shown on mobile text, yet some other instruction on live chat and many a times do not quote their order number and do not quote our response at all making it even harder to put the whole story together. And with so much of customization freedom which we allow, the impossible deadlines for delivery for that crucial party.

 

Many customers do not appreciate that details of all changes / special instructions MUST be repeated via email after order. We have recently had cases, where the customer has expected his / her order to be executed, incorporating changes suggested by her via email, weeks even months before actual date of order. We will NOT check email history before executing an order. If no email containing Special Instructions / Changes is received at the time of order or immediately AFTER order is placed, order will be executed without any changes.

 

Many of the customers do not appreciate the fact that chamki or sequences or crystals & stones etc sometime come off despite best of handling and packaging in embroidered and embellished items.

 

Many customers do not appreciate the fact that colors will sometime look different in different situations camera / scanner / monitor / settings / sunlight / indoors / angle of viewing etc.

 

Many customers do not understand the difference between hand and machine embroidery. In machine embroidery every piece will have exact same color stones / thread / pattern. But in hand embroidery every piece will have minor differences based on each artisans creative judgment.

 

Many customers start posting negative comments even before giving us a chance to rectify the situation. Even when we resolve the issue to their utmost satisfaction, they do not feel the moral need to write a positive follow up post as to how we handled the issue.

 

May be those are posted by competition to badmouth Utsav. You never know.

So our advise is to use your own head and do not depend on second hand opinions.

Even if you yourself have had a bad experience with us in the past, we request you to give us a second chance.
Those customers who have given us a second chance are happy for their decision.
We thank you them for being patient with us.

 

Today at Utsav : Total 21401 items : 8320 items available in our warehouse for immediate shipment
A Happy Utsav Customer Says:

"Dear UTSAV, I have receive the shipment dated 8 february 2010. Thank You very much. I realy like it. 1st time when i ordered the shipment was delayed for a month. However the 2nd time it realy reach my destination in 8 days which i feel good service. Anyway thank you. Regards."

Punitha. Taman Desa Setapak, Kuala Lumpur - 53300, Malaysia. 02/09/2010

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