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  Reason to shop for India / south asia lover
 

 

 Fashion for the world with an indian soul.

 
 

 

 We deliver to world, the best india has to offer.

 
 

 

 Pure, unadulterated south asian fashion

 
 

 

 No one knows Indian / south asian fashion better then them. A store offering undiluted comfort, colors and styling.

 
 

 

 Many customers are upset as their excuse to frequently fly to India to replenish wardrobe is no longer valid.

 
 

 

 I am wearing Salwar suits for the first time in my life and I must admit, they are elegant, flattering, functional, comfortable and versatile.

 
 

 

 I am falling in love with Indian clothing all over again.

 
 

 

 Something for every Asian fashion lover.

 
 

 

 Salwar kameez and saris look good on everyone, or at least everyone I've ever seen wearing one.

 
 

 

 I bought a salwar six years ago, not custom-made, but at that time I was self-conscious to wear it. Didn't know they'd become fashionable. It converted me from not liking the genre to a true believer.

 
 

 

 Utsav showcases best of what India has to offer and the west is lapping it up.

 
 

 

 Indian fashion is finally going places and tasting universal commercial success.

 
 

 

 If all things Indian excites you, this is the place for you.

 
 

 

 Utsav has revolutionized the way woman shop for Indian fashion.

 
 

 

 In India there goes a folk song like this - I want to be married in UTSAV lengha / saree only. I do not want anything else.

 
 

 

 Utsav helps me be myself in this alien country.

 
 

 

 My wardrobe now connects with Indian traditions.

 
 

 

 I used to get my salwars from my doting mother for free but not any more. Now I select and shop for myself and for my mom too.

 

 

  Reason to shop for last minute shoppers
 

 

 The site offers a 7 Days or We Pay delivery guarantee policy on its products ordered from its EXPRESS Section. We guarantee that the product will be at your doorstep within seven working days of your payment having been cleared, reads the site's deliv

 
 

 

 Every shipping is express shipping ( using only express air courier service ) which means anywhere in USA, UK and Europe in 48 to 72 hours.

 
 

 

 Cannot offer express shipping at extra cost - Because already using fastest possible express shipping for all orders with no extra cost.

 
 

 

 Before ordering, I email them my wishlist and ask them to confirm readiness status. After they confirm, I place an order and this way my order reaches me superfast.

 
 

 

 Make your purchase from Express section no later than 11:59 p.m., any monday, for a Friday delivery for the same weekend party.

 

 

  Reason to shop for mall shopping hater
 

 

 I would rather do laundry then go mall shopping.

 
 

 

 Just the idea of going to the mall gives me a headache. I go because I have to, not because I want to.

 
 

 

 Zero calorie shopping experience - I binge everytime I visit a store or a mall.

 
 

 

 Utsav has advance search option that lets you look at all of the dresses that are blue, between $75 and $150, in pure silk fabric and with silver embroidery and which are on sale at the moment and are listed under express section. Beat that?

 
 

 

 You never know how many others have tried the dress in the trial room of the store you are buying it from? Allergies / infections these are the risks when buying readymade items from a store.

 
 

 

 I have a routine that I do every morning. I check my five e-mail accounts. I check the local paper online. I check the weather at the National Weather Service. And then I check utsavsarees.com ( lol )

 
 

 

 Shopping for clothes is no longer a traumatic experience. online shopping is not only cool and exciting but also a smarter way to shop. mall madness or mouse clicks, choice is yours

 
 

 

 Forget crowded shopping centres - high-end fashion is just a mouse click away for savvy shoppers. and more time for the important things in life.

 
 

 

 Go ahead and buy from a physical store :- if you find a thrill in zig-zagging through the crowds on the road and in the mall. if you feel like braving the crowds but leave me out.

 
 

 

 No guilt attached to walking out of store without buying anything. How I hate nosy sales persons and their frowns on walking out.

 
 

 

 It is for the young generation who want to do their own things. They do not want to be tied down by conventional mass produced readymade fit and patterns which are flooding the mega stores.

 

 

  Reason to shop for modest clothes
 

 

 I do not want to show my belly or bare arms at any cost.

 
 

 

 Utsav gives me option to order belly covering blouse with long sleeves and fulfill my need for more modest clothes.

 
 

 

 Utsav makes modest clothes which are trendy as well.

 
 

 

 Salwar kameezes are amazing. They save me from extreme hot & dusty weather conditions.

 
 

 

 I wore salwar Kameez for the first time in my life a month back and now formal trousers and shirts seem toxic to me.

 
 

 

 I used to consider saree a cumbersome garment, till I bought automatic sarees from Utsav. Now draping them is a breeze. As easy as 123.

 
 

 

 My saree / salwars makes me fit in at home and at the same time makes me stand out at work.

 
 

 

 Long sleeves salwar suits cuts my exposure to UV rays.

 

 

  Reason to shop for party animals
 

 

 I order from express section for delivery within 7 days. Sometimes I get the order all the way from India within 48 hours.

 
 

 

 Their service has taken the stress out of throwing or going to a party.

 
 

 

 Every parcel from them is an excuse to celebrate.

 
 

 

 I dont have to raid my moms closet anymore.

 
 

 

 I've spent the last hour just looking at all the beautiful colors. I just might need to make up a special occasion so that I can buy few.

 
 

 

 Earlier Diwali or New Years Eve used to be a Great Excuse to buy new clothes. But now every occasion is an opportunity to dress up to the hilt.

 

 

  Reason to shop for plus / any size
 

 

 Utsav service is god sent for odd sized people like me. Utsav is my matching centre, utsav is my seamstress. Utsav is my fashion guide.

 
 

 

 Plus, minus, fussy, hard to please, hard to fit, odd, any size. Clothes that suit your exact needs.

 
 

 

 Plus size at no extra cost or very nominal extra cost.

 
 

 

 But lately, I have been boycotting stores who love to focus on stick-thin tweenies instead of real women with real curves. And, okay, a couple of inches to hide here and there.

 
 

 

 Made to measure for big and beautiful sizes. Living life XL size.

 
 

 

 Nothing fit me. I had to fall back on wearing mens cloth because that was the only size I could stuff myself into. Not anymore.

 
 

 

 This is the first year in several that my excuse for buying new clothes is that I have LOST weight. Yay!

 
 

 

 Just my size. Tailor-made to my size and styling instructions. What a luxury.

 
 

 

 I dream it they weave it. Any color, any fabric, any style, any pattern, any embroidery it is very rare that they say something is not possible.

 
 

 

 All salwar suits irrespective of model photo are available as unstitched dress material also. Just check fabric only option at the time of buying.

 
 

 

 I buy all suits unstitched from utsav and get them shipped to my moms place in India. She gets them stitched to my size and ships to me along with other goodies. This system working great for me.

 
 

 

 For busy you, an easy way to shop tailor-made fashion.

 
 

 

 They do not want to be tied down by conventional mass produced readymade fit and patterns which are flooding the mega stores.

 
 

 

 Will leave women wondering why they ever purchased ready-to-wear. Say goodbye to standard ready-to-wear clothing and get your custom wardrobe today!!

 
 

 

 Your search ends here. Truly bespoke dresses, home delivered. Most of us need an assortment of affordable throw-it-on-in-2-minutes outfits that make us feel stylish, fabulous and comfortable.

 
 

 

 Fed-up of suits that fit in all the wrong places? Tired of pencil skirts that aren't quite the right length? If so, listen up. Utsav is the working womans savior. It custom makes clothes to YOUR specific measurements.

 
 

 

 The diverse range of measurement options allows you to really personalize each item, or if you are unsure, opt for standard measurements.

 
 

 

 Before taking the custom-made plunge, beware--you could miss your instant purchase gratification. Clothes can take anywhere from one week to three weeks to arrive. Wait is well worth it. And once you go custom, you can never go back, because off the rack

 
 

 

 In a survey, our customers cited "I get clothes which fit perfectly" as the first reason to buy from us followed by "wish to look refreshingly different without spending a fortune".

 
 

 

 Earlier top reason for not buying online clothing was sizing concerns, now with Utsav this is the top reason to buy online.

 
 

 

 I sent them my best fitting blouse and now I do not have to worry about fit. I just email my style instructions. Gives me perfect fit and peace of mind.

 
 

 

 Those who say that you cannot get clothes which fit online do not know where to shop or do not know how to measure.

 
 

 

 To abolish the horrors of mass-produced one size fit all & ill-fits, utsav also adjusts details like sleeve style /length and neck depth / style and garment length. In short, it is spoiling us big time.

 
 

 

 Utsav strives to answer the concern that keeps most people from buying clothes online: Will this fit?

 
 

 

 Overcoming buyer worries about sizes is Utsav key to building a successful clothing business online.

 
 

 

 I could not resist the salwar. It is incredibly comfortable as well as being elegant. However, finding salwars that fit my-er-strapping arms without squeezing was not an easy task. Made-to-order would be a dream, and they're so graceful.

 

 

  Reason to shop for security conscious people
 

 

 Hacker Safe, Geo-trust & Network Solution Sitesafe. The only website from India to have all these certifications.

 
 

 

 Google Checkout and Paypal payment options

 
 

 

 Alexa number one fashion shopping store from asia.

 
 

 

 Google page rank 6 website

 
 

 

 Only store from India to have Bank account in HSBC, New York. I can deposit cheque in their account locally.

 
 

 

 Your credit card numbers do not reach us at any point of time. They go directly to visa / master and we just receive confirmation message from them. We do not accept credit card numbers over phone / fax or email. It is much much safer then handing over yo

 
 

 

 We protect your privacy.

 
 

 

 They offer Cash on Delivery to most cities in India. Payment at the time of delivery. Peace of mind.

 
 

 

 We have built our reputation with thousands of satisfied customers all over the world over the last decade on a safe and secure shopping experience. Simply put, we care about you as a customer and want you to come back.

 
 

 

 Others can copy photos but unfortunately matching quality and service is a different thing altogether.

 

 

  Reason to shop for sentimental souls
 

 

 In the next few months I hope to renew my vows with my husband. I am highly considering ordering a bridal piece from you.

 
 

 

 It boils down to convenience, variety and trust. utsav knows fashion inside and out. It is my unfair advantage. If it is not on utsav, it is not in fashion. Period.

 
 

 

 My colleagues cannot believe their eyes when I show them utsav website. They utter words like faultless, peerless. I cannot make out whether they are talking about quality of website or beauty of products displayed.

 
 

 

 Every time I receive a parcel from Utsav, it seems like xmas day.

 
 

 

 Best kept secret. I hide your name from my friends.

 
 

 

 If it was a physical store, I put my hand or eye on it first wars /arguments will be difficult to resolve.

 
 

 

 I have a love and hate relationship with them. Sometimes I shout at them but then patch up in double quick time. I am helpless without them. But they need a shake up once in a while. I am not a easy customer to deal with.

 
 

 

 Though my husband will not openly admit that he likes my shopping from Utsav but his expressions tells me that he is secretly thrilled.

 
 

 

 I rely on advice from friends and family about choosing a physician or a holiday destination but for my clothing decisions I trust my eyes only.

 
 

 

 It is my homepage.

 
 

 

 By the time others copy their designs, they come out with fresh range leaving copycats saddled with stale items.

 
 

 

 I like this bridal lehnga so much. I might decide to marry this winter just for the sake of wearing this dream outfit.

 
 

 

 Sometimes mistakes like delays / misfit / wrong item etc happen ( you can minimize them, cannot wish them away altogether ) but we try to resolve these issues in consultation with customers to their satisfaction. We are learning from those experiences mak

 
 

 

 As for the merchandise that the respondents ordered, over 94 percent said items received were of high quality and 86 percent agreed that the purchase was a good value for the money spent. While 82 percent said that the merchandise received met or exceeded

 
 

 

 Sometimes their tailoring team goofs up. But to be fair to them, I am yet to find a tailor / boutique which does not bungles once in a while. And believe me I have tried so many of them in last 12 years.

 
 

 

 Many customers complain that the item is not as shown in the image they point out it looks even better in reality and the image & description does not do justice to its actual beauty.

 
 

 

 Last time after messing up with my parallel trouser, they remade & sent a fresh trouser to me with no extra cost to me. I least expected this from an Indian company. It was unbelievable.

 
 

 

 Be wary of cheap sarees & dress materials which are being sold on eeebay and by other newer players. For all you know they might be cheap clones. By looking at the photo, you cannot tell the difference. My advise is to buy from established names only.

 
 

 

 Companies like Utsav are breathing life into the world of wardrobe shopping on the Web, a sector plagued by consumer dissatisfaction rates of as high as 45 per cent.

 
 

 

 Earlier I could not have imagined myself buying clothing without touching / feeling and trying on but not anymore.

 
 

 

 I do not like trying new products and always the last one among my friends to convert to something. I wait for feedback from my friend group before I jump in. I feel safe with utsav.

 
 

 

 My relationship with utsav is not perfect. 80% of the time they are great. Rest of the times they are duds. But we are making progress and moving forward. I have learnt to overcome my huge problem of expecting 100% perfection in every interaction. This ha

 
 

 

 They make my current wardrobe look out of touch with current fashion.

 

 

  Reason to shop for shopaholics
 

 

 Dancing, singing and shopping in that order. utsav will appeal to everyone who loves shopping.

 
 

 

 Whenever I am stressed, I buy from Utsav.

 
 

 

 Lets face it, we all love hitting the shops anytime, anywhere. But nothing pleases me more than shopping@utsav as it ups my feel-good-factor.

 
 

 

 Let us warn you, our web store is addictive.

 
 

 

 Parents and husbands beware - Customers end up buying more than they wanted to and still come back for more.

 
 

 

 Perfect fashion destination. It rocks.

 
 

 

 I start my day with yoga and end it by checking new arrivals on Utsav.

 
 

 

 I visit Utsav to window shop but end up buying all the time. Abstaining is really hard.

 
 

 

 Sometimes when 3-4 days pass without any fresh addition to Utsav new arrivals, I start worrying like a teenager who is expecting a phone call.

 
 

 

 My all time favorite pastime window shopping at Utsav.

 
 

 

 Utsav store will make you never want to do fashion shopping any other way again! This truly is fashion shopping at its best.

 
 

 

 Time to spice up my wardrobe and throw out the old. Utsav here I am.

 
 

 

 You don't need to come up with a good excuse to go shopping every weekend. With online shopping you don't have to.

 
 

 

 I confess: I like to shop. A lot. Shopping is a skill -- one that I have honed with dedication.

 
 

 

 While I love shopping for clothes of any kind, there is simply nothing more fun than looking at gorgeous creations -- and happily, every festival offers a great excuse for adding new items to my wardrobe.

 
 

 

 I never need an excuse for clothes shopping. Niether should you.

 
 

 

 I can come up with a million excuses to go fashion shopping. But who needs one ? We owe it to ourselves - this little privilege.

 
 

 

 This is my excuse for buying more songs - I'll get sick of them much less if I have more. (This is also my excuse for buying clothes)

 
 

 

 You have to browse bridal wear cultural, its genetic, it keeps the economy going this store is addictive! There should be a support group.

 
 

 

 It is a good thing I have a bday coming up so I can use it as my excuse to buy myself stuff. Now, I just hope that everything fits when I get it.

 
 

 

 Since it'll be my big 30, I am purchasing extra!!!! and this is my excuse for buying tons and tons of things on-line lately.

 

 

  Reason to shop for someone starved for time
 

 

 For busy you, a hassle free way to shop for fashion.

 
 

 

 For all women with time deficit lifestyles with careers and households to run, internet shopping is the greatest evolution of all time.

 
 

 

 For the work hard, party harder generation. utsav is all about attitude.

 
 

 

 Time-poor bargain hunters who are wary of big businesses are turning to the internet and visiting online sites to shop for their latest outfits.

 
 

 

 Avoid long lines at stores, hassles of parking / waiting at trial room / waiting at checkout counter.

 
 

 

 24*7 hours open showroom. I can browse at my convenience. I can upgrade my wardrobe sitting in the comfort of my house.

 
 

 

 Easy to take opinion of friends / family sitting thousands of miles & time zones apart.

 
 

 

 Do not have to dress up. Can shop in my polka dot pajamas

 
 

 

 With my shopping and gifting being taken care of by utsav, I can spend more time with my family. With all the tangle of daily life, where is the time to look after myself? Utsav is the most powerful stress reducer and time saver for me.

 
 

 

 Time is money ? what is 30 minutes of your time worth ? you will never ever go shopping offline.

 
 

 

 She said shopping on line made it easier for people, especially new mums.

 
 

 

 Online shopping is the only way I can shop due to my odd working hours.

 

 

I have read some negative feedbacks about Utsav, what shall I make of them?

 

To err is human. With so many orders being shipped, errors cannot be eliminated altogether.

 

But yes we try to learn from each mistake and try to improve our products and services based on customer experience feedback & repeat customers notice the speed of change / improvement in our ways & speed of change / improvement on our website.

 

And yes we try to make sure that unhappy customers issue is resolved to the best of our abilities. 

Possible reasons for negative feedback about Utsav:

 

These negative feedbacks do not disclose the full picture. Microsoft products will have more negative feedbacks and hacker attacks simply because it has a very large product and user base. You cannot satisfy each and every whim. If people start believing or acting on negative feedbacks, people will stop buying Microsoft products.

 

Our is not an off-the-shelf mass produced product. Most of our items are customized and hand embroidered.

 

Utsavs 90% orders are customized as per customer instructions. Unlike competition which deal in only unstitched items or standard sizes. Just like first set of cars from FORD you can choose any color you want as long as it is black.

 

Utsav catalog has more than 12000 active items, while all of competition websites taken together does not have more than 2000 active items.

 

Utsav handles much more volume of orders, thus its negative feedbacks are more visible. While competition many a times show zero feedbacks, simply because they are shipping very few orders.

 

Happy customers are less likely to post positive comments, while unhappy customers make it a point to post comments at times on multiple forums. If all happy customers start posting comments, then it will show the ratio of happy v/s. unhappy customers.

 

Many a times customers submit wrong measurements or they gain or loose weight, by the time they get to wear the blouse which is a body hugging garment.

 

Sometimes customers fill they want a sleeveless blouse with 6 inches sleeve length or such other contradictory numbers. If you wait to get the clarification from them, their weekend party deadline cannot be met. Either way we are doomed.

 

Many do not realize that even if they get something tailored locally, it will take multiple sessions of trial and alteration to get the perfect fit. But when they buy online from us they expect it to be perfect. Double standards what say? Not fair. Still we offer free, no question asked alteration service.

 

Many of the customers pay using their husbands / parents credit card and while ordering enter their email id in place of their own id. Now all measurement clarification etc emails do not reach them. Then there are spam filters and auto shift to junk folder. Or typos like abc@hotmale.com etc. What can one do in such situations?

 

Many of the customers revise their instructionsng andzing and styling multiple times and describe them in such lengthy contradictory sentences. Even senior designer and tailor team leader get headache making sense out of them. No doubt they keep headache pills handy. On top of it they sometime specify neck style from one email id, sleeve style from some other email id, trouser style on phone, to make the dress as shown on mobile text, yet some other instruction on live chat and many a times do not quote their order number and do not quote our response at all making it even harder to put the whole story together. And with so much of customization freedom which we allow, the impossible deadlines for delivery for that crucial party.

 

Many customers do not appreciate that details of all changes / special instructions MUST be repeated via email after order. We have recently had cases, where the customer has expected his / her order to be executed, incorporating changes suggested by her via email, weeks even months before actual date of order. We will NOT check email history before executing an order. If no email containing Special Instructions / Changes is received at the time of order or immediately AFTER order is placed, order will be executed without any changes.

 

Many of the customers do not appreciate the fact that chamki or sequences or crystals & stones etc sometime come off despite best of handling and packaging in embroidered and embellished items.

 

Many customers do not appreciate the fact that colors will sometime look different in different situations camera / scanner / monitor / settings / sunlight / indoors / angle of viewing etc.

 

Many customers do not understand the difference between hand and machine embroidery. In machine embroidery every piece will have exact same color stones / thread / pattern. But in hand embroidery every piece will have minor differences based on each artisans creative judgment.

 

Many customers start posting negative comments even before giving us a chance to rectify the situation. Even when we resolve the issue to their utmost satisfaction, they do not feel the moral need to write a positive follow up post as to how we handled the issue.

 

May be those are posted by competition to badmouth Utsav. You never know.

So our advise is to use your own head and do not depend on second hand opinions.

Even if you yourself have had a bad experience with us in the past, we request you to give us a second chance.
Those customers who have given us a second chance are happy for their decision.
We thank you them for being patient with us.

 

Today at Utsav : Total 19515 items : 6874 items available in our warehouse for immediate shipment
A Happy Utsav Customer Says:

"Thank you so much for the delivery on-time and the perfect measurements."

Veena. Miramar, FL - 33027, United States. 18/11/2009

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